Warranty Policies
Veston NgocLan offer lifetime warranty on all product
Hemline
Customers can order us to shortening or lengthening your garments.
Fit
Customer's measurements can change which makes garment more tight or loose. We will fix that problem for you.
Sewing Stitches
I can fix it if sewing stitches get broken or malfunctioned
Fabric
If you find flaws on the fabric surface (pilling, broken yarn, etc) , we can help you with that (some fixable, yet some not)
* All customer's fixing & alteration requests will be examined by our specialists for feasibility.
* We can fix all problems related to sewing stitches for free. However, regarding problems of fabric surface, we are not guaranteed that it's can always be fixed.
* We can decline fixing in case customers don't follow our instructions for products' caring.
* We will tell our customers if there is any incurred fee before using our fixing & alteration service.